I Challenge Diabetes is seeking to streamline its data management process by integrating its ticketing system with Google Sheets using webhooks. The current manual process of transferring data between these platforms is time-consuming and prone to errors. By automating this process, the organization aims to improve efficiency and accuracy in data handling. The project involves setting up webhooks to automatically update Google Sheets whenever there is a change in the ticketing system. This will enable real-time data synchronization, allowing for better tracking and management of tickets. The goal is to create a seamless connection that requires minimal manual intervention, thus freeing up valuable time for the team to focus on more critical tasks.

- Analyze the current ticketing system and Google Sheets setup.

- Design a webhook solution for automated data transfer.

- Implement and test the integration for reliability and accuracy.

- Document the process for future reference and maintenance.

The project deliverables will include a fully functional webhook integration between the ticketing system and Google Sheets. This will involve a detailed report outlining the integration process, including any challenges encountered and solutions implemented. Additionally, the team will provide a user guide for maintaining and troubleshooting the integration.

- A working webhook setup for real-time data updates.

- Comprehensive documentation of the integration process.

- A user manual for ongoing maintenance and troubleshooting.