Square Root Technologies aims to elevate its customer service operations by integrating advanced AI-driven software solutions. The project involves identifying and evaluating AI tools that can streamline customer interactions, improve response times, and enhance overall customer satisfaction. The goal is to align these tools with the company's business objectives and customer engagement strategies. Learners will conduct research on current AI technologies in customer service, analyze their potential impact, and recommend the most suitable options for implementation. This project provides an opportunity for learners to apply their knowledge of AI and customer service strategies in a practical setting, ensuring that the proposed solutions are both innovative and feasible.

The project deliverables include a comprehensive report detailing the research findings, an evaluation of various AI customer service tools, and a set of recommendations for the most suitable solutions. Additionally, a presentation summarizing the key insights and proposed strategies will be prepared. These deliverables will provide Square Root Technologies with actionable insights to enhance their customer service operations.