Zero Main Inc. has recently developed a new product and seeks to understand its user experience through comprehensive user testing. The goal of this project is to assess how real users interact with the product, identify any usability issues, and gather feedback on the overall user experience. This project will allow learners to apply their knowledge of user experience design and testing methodologies. The team will conduct structured user testing sessions, collect qualitative and quantitative data, and analyze the results to provide actionable insights. The project is designed to be completed by a team of learners from a user experience or human-computer interaction program, ensuring that the tasks align with their skill set. The project is structured to be completed within 80 hours, focusing on a small number of closely related tasks.

The deliverables for this project include a comprehensive user testing report and a presentation of findings. The report should detail the testing methodology, user feedback, and analysis of the results. Additionally, the team should provide recommendations for product improvements based on the findings. The presentation should summarize key insights and proposed enhancements, offering Zero Main Inc. a clear understanding of user interactions with their new product.