The main goal of this project is to investigate and analyze LocalStudent Inc.'s CRM software and provide suggestions for improvement. This will involve several different steps for the students, including:

- Analyzing the existing CRM software and its features.

- Identifying areas for improvement and developing a plan to address them.

- Researching and testing new features and technologies that could be integrated into the CRM software.

- Developing a timeline for implementation of the improvements.

- Testing the improved CRM software and making adjustments based on feedback.

By the end of the project, students should demonstrate:

- Understanding of the existing CRM software and its features.

- Identification of areas for improvement and development of a plan to address them.

- Research and testing of new features and technologies that could be integrated into the CRM software.

- Development of a timeline for implementation of the improvements.

- Testing the improved CRM software and making adjustments based on feedback.

Learners will work closely with the primary project manager who is supervising and available for questions. They will be shown LocalStudent's website and how users experience our website and other customer facing platforms, and instructed on the areas where LocalStudent most needs improvement in user experience. They will have 1-2 meetings a week to determine their progress, give them constructive criticism and feedback on what they are doing well. Regular communication will take place through WhatsApp.