Research Question:

What is the role of virtual care in quality and culturally responsive healthcare? Providing high quality, culturally appropriate and safe services to our member nations is very important. We continually look for innovations that support our clients in their health and wellness journey. We want to better understand the value of virtual care and if it is a strategy to be continued for meeting our client needs.

Why should I do this?

1. To learn about culturally responsive care and service provision
2. To learn how an Indigenous service organization evaluates its programs and uses the results to make improvements for the people it serves.
3. To learn how an organization adapted and evolved services during the COVID19 Pandemic
4. To establish relationships that may be a future reference when seeking employment

Tell me about the project scope

The project will include (key deliverables):

1. Background and Context: Review current literature and develop 1 page summaries on:

• What do we mean by virtual health care?
• What do we mean by culturally responsive health care?
• What is the context of virtual care healthcare in BC- northern BC and some of the successes/barriers/challenges.

2. Data Collection

• Develop a profile of virtual care users at CSFS (use MOIS-EMR chart data)
• Assess successes of providing culturally responsive virtual care for CSFS health care providers
• Assist in developing a survey/focus group questionnaire of staff using virtual care
• Assist in collecting data

If time allows, prepare a summary of the findings in a presentation format

The final product of this applied research project will be:

• A 5-10 page report compiling work completed during the internship.

What resources are available to do this project?

These resources will be available to support your research:

• We will provide the intern with relevant files and information to perform the tasks.
• Office space and access to computer and internet will be available
• A Data analyst will assist with providing necessary information from our EMR.

Would I be a good fit?

Potential programs of study: health or social services programs

Relevant experience or skills:

• Computer programs (excel, word, powerpoint)
• Comfortable working within a team environment

We encourage indigenous students to apply

We will meet during the following key milestones:

• On-boarding and orientation
• Weekly to review progress, address questions and provide information to assist in achieving the project goals.
• Final meeting
• Reflection

During this project we will communicate by:

• In-person
• Zoom
• We will meet as frequent as needed to support successful completion of the project.