● Completed Real Estate Certification and started my own business managing all marketing and client relations efforts.
● Defined my market positioning to focus on customer relations to differentiate myself in the competitive real estate market.
● Developed campaigns to build awareness of my brand, creating marketing materials (brochures, flyers, etc.) and distributed them via door to door, religious institutions, and other means.
● Generated twenty-one clients through these efforts. Supported them with finding their dream homes and provided excellent customer service. Receiving strong word of mouth referrals as a result of this.
● Research and analyze data to help clients make the best and most timely real estate decisions.

Efficiently assisted multitudes of people in daily transactions of processing purchases and returns promptly.
● Trained thirty new employees for various positions such as Cashier, Customer Service and Self-Checkout by relaying focus on the technical aspects of the jobs and attempting to relay a healthy and sustainable mindset.
● Collaborated with other members of the retail staff to curate a professional and efficient environment for customers.
● Displaying initiative, improving the efficiency of cash registers by fixing them manually when they were inoperable.

Operated the point-of-sale system for debit and credit transactions to assist in the retail management process.
● Ensured established merchandising practices were followed and displayed to company standards and rules.
● Assisted in receiving and organization of all merchandise on the retail floor.

An opportunity for me to explore my passion for real estate and learn to operate my own business. Learning from all types of people and gaining lasting relationships with clients.