Customer Journey Mapping

The main problem we are trying to solve is to improve our understanding of user experiences. We would like to understand our strengths and areas of improvement from a customer perspective. This will involve several different steps for the students, including: Conducting background research on customer journey mapping, our products and customers. Analyzing customer responses from surveys and interviews. Defining the phases and touchpoints of the purchasing process. Incorporating user actions, emotions, goals, and pain points in the customer journey map. Proposing solutions to minimize pain points while meeting business goals. Bonus steps in the process would also include: Developing multiple customer journey maps to account for different experiences and paths.

Optimizing Pricing Strategies for Enhanced Product Margins

Ofori seeks to enhance its pricing strategies to maximize product margins while aligning with its long-term growth strategy in both wholesale and direct-to-consumer markets. The project involves analyzing the Cost of Goods Sold (COGS) to ensure that pricing structures are optimized for profitability. Learners will apply their knowledge of financial analysis and strategic pricing to evaluate current pricing models and propose adjustments. The project aims to provide insights into how pricing can be leveraged to support Ofori's growth objectives. By focusing on both wholesale and retail pricing, learners will gain a comprehensive understanding of market dynamics and pricing strategies. This project offers a practical application of classroom concepts in a real-world business context.

Summit Speaker and VIP Page Development

Ofori is hosting a summit featuring a series of 21 speaker interviews and requires additional web pages to enhance the existing website. The goal is to create an engaging opt-in page for the summit, along with individual speaker pages that highlight each speaker's profile and interview details. Additionally, VIP pages need to be developed to provide exclusive content and access for premium attendees. This project offers learners the opportunity to apply their web development and design skills, focusing on user experience and interface design. The project will involve creating visually appealing and functional pages that align with the existing website's design and branding, ensuring a seamless user experience for summit participants.

Virtual Summit Video Editing

The project involves editing a series of pre-recorded videos to ensure they flow smoothly and professionally for an upcoming virtual summit hosted by Ofori. The videos will feature various speakers and presentations, and it is crucial that they maintain a consistent style and quality throughout. The goal is to enhance the viewer's experience by ensuring seamless transitions, clear audio, and visually appealing content. This project provides an opportunity for learners to apply their video editing skills, including cutting, splicing, and adding effects, to create a polished final product. The team will work with provided raw footage and guidelines to achieve the desired outcome. This project is ideal for students in a media production or digital communications program.